Privacy Policy

Last updated: October 19, 2026

Effective date: October 19, 2026

myFamilySpace is a private app for families: a shared calendar, lists, chores, messages, photos, calls, and optional location sharing. It is operated by myFamilySpace LLC (“we,” “us,” or “our”), a Texas limited liability company. This Privacy Policy explains what information we collect when you use the myFamilySpace apps for iPhone and Android, the web app at app.myfamilyspace.app, and this website (together, the “Service”), how we use it, who we share it with, and the choices you have.

The Service is for families, so people of every age use it. Children under 13 use it only when a parent adds them. Section 6 explains how that works and what a parent controls.

1. Information We Collect

Information you give us

• Account information: your first and last name, email address, and password (stored only as a secure hash). When you sign up, we ask whether you are 13 or older. Optionally: a phone number (used for text-message event reminders you opt in to, and to let people who have it in their contacts find you, if you allow that), a date of birth, a profile photo, and your country. If you sign in with Apple or Google, we receive your name, your email address, and an account identifier from them.
• Family and Space content: everything you create or share in the app. This includes family and Space names, members and their roles, calendar events and replies, chores (including photo proof), allowance, wallet balances and requests, lists and grocery lists, saved grocery items, polls, recipes and meal plans, tasks, bookmarks, movie and TV lists, recommendations, posts, comments, reactions, messages, photos, videos, albums, and documents.
• Health information you choose to enter: the Medicine feature stores medicine names, doses, schedules, reminders, and a log of doses taken or given. A parent may enter this for a child. It is visible only to the person it’s for (or their parent) and the people added as helpers.
• Contacts you save or import: names, phone numbers, email addresses, and notes you add to Contacts. If you import from your phone’s address book, we read only the contacts you pick. That requires your permission, which you can withdraw in your phone’s settings. Children under 13 can’t import from an address book.
• People you invite: when you invite someone to a family, a Space, a list, or an event, we use the name, phone number, or email address you give us to send the invite.
• Support and bug reports: what you write to us, and anything you attach to a bug report or idea (such as a screenshot or photo).
• Payment information: when an admin buys Premium, or a parent does the one-time card check described in section 6, the card is entered directly into Stripe’s payment form on our web app. We receive the card’s brand, its last four digits, its expiry month and year, and the result of each payment. We never receive or store full card numbers or security codes.

Information collected when you use the Service

• Location (only if it is turned on): if you and your family enable GPS sharing, the app collects your device’s precise location. That includes collection in the background while the app is closed, so your family can see where you are and get arrival and departure alerts. With the location we collect speed and heading, motion activity (such as walking or driving), and battery level. We use these to build location history, arrivals at the places your family sets up, driving trips (routes, distance, speed, and hard braking or fast acceleration), and severe weather alerts. We also record which location permissions your phone has granted, so the app can explain gaps in sharing. For a child under 13, only a parent can turn location on (see section 6).
• Calls: for voice and video calls we keep a record of who called whom, when, and for how long. Call audio and video travel live through our calling server and are not recorded.
• Voice commands: when you use the microphone button, your phone’s built-in speech recognition turns your words into text. Apple or Google may process the audio to do this, under their own privacy terms; we never receive the recording. We send that text to an AI service to work out what you asked for, and we do not keep it. The first names of your family members and saved contacts are sent with it so the right person can be matched. Phone numbers are looked up on your device. Voice commands are not available in Kids mode.
• Device and technical information: device type and model, operating system and version, app version, a random installation identifier created by the app (not a hardware identifier), push-notification tokens, IP address, language, time zone, and screen size. We do not collect your device’s name, serial number, or advertising identifier.
• Diagnostics: the app keeps a short history of the screens and actions you used recently (for example, “list created”) and the details of any crash, on your phone. It sends them to us only with a problem report or idea you choose to send, to help us find and fix the problem. They never include what you wrote, photos, or messages. We don’t use a third-party analytics service.
• Billing records: when anyone opens the Premium screen, we record the visit: account, family, IP address, browser or app version, operating system, device model, installation identifier, language, and time zone. We keep a log of billing actions (checkout, the price and renewal terms shown, card changes, cancellations, plan changes, and renewal reminders). We also keep a ledger of every payment, refund, and dispute we receive from Stripe. These records exist to prevent fraud, resolve disputes, and meet tax and accounting duties.

Information from other services you connect

• Google Calendar (optional): if you connect a Google account, we see the list of your calendars, read and change events on the calendars you choose to import or sync, and create one calendar named “myFamilySpace” for the events we copy to Google. We copy events in both directions between those calendars and your family calendar. Birthdays you imported from Google Contacts before we removed that option stay in your family calendar as ordinary events until you delete them. You can disconnect at any time in the app’s calendar settings or in your Google account.
• Apple and Google sign-in: see Account information above.

2. How We Use Information

• To provide the Service: show your family its calendar, lists, messages, photos, map, and alerts; connect calls; send reminders and notifications.
• For safety features you turn on: location sharing, arrival and departure alerts, driving reports, and severe weather alerts for where your family is.
• For AI features you use: reading a photo of a schedule, suggesting meals and recipes, understanding voice commands, answering help questions, and sorting grocery items into store aisles (see Section 3).
• For payments: charging for Premium, renewing it, sending receipts and renewal reminders, preventing fraud, and answering chargebacks and disputes.
• To keep accounts secure and prevent spam, abuse, and fraud.
• To understand how the Service is used, fix problems, and build features, using usage and diagnostic information.
• To answer your questions and support requests.
• To comply with the law and enforce our Terms of Service.

We use sensitive information, such as precise location, health information, and information about children, only to provide the features you or your family’s admin turned on, and only with your consent where the law requires it.

3. How Information Is Shared

We do not sell your personal information, such as your photos, posts, messages, location, or anything else that identifies you. We share information only in these situations:

• With your family: what you add to a family is visible to that family’s members, as the app shows. Your location is visible to your family only while sharing is on.
• With Spaces you join: a Space connects families. What you choose to share into a Space (posts, events, albums, lists, recommendations) is visible to the members of the families in that Space. Families are invite-only and are never listed publicly. Other families see less about a child under 13 (see section 6).
• With people you invite or share with: for example, someone you text an event invitation to, or anyone you give a share link for a list.
• Finding people you know (off by default): if you turn on “Let other families find me” in your profile, someone who has your phone number or email in their contacts can see that you use myFamilySpace and ask to connect. Children under 13 can’t turn this on.
• With service providers who run parts of the Service for us. They may use the information only to provide their service to us.
  • Hosting and storage: Supabase (database, sign-in, files, server functions), Cloudflare (network, security, email routing, file storage, and live map updates), Vercel (website and web app hosting), and Hetzner cloud servers that run our calling service, our support inbox and our website statistics.
  • Support: when you email us or use Contact support, your message goes to our own support inbox, and a copy of each email is kept in our Google Gmail mailbox. An automated assistant may answer first from our help articles (Groq, or Google Gemini as a backup, receives your message, first name and plan), and xAI’s Grok helps our team handle replies with access to the conversation, including your name and email address. They never receive your location, photos or family content.
  • Payments: Stripe, which processes cards and helps detect fraud under its own privacy policy.
  • Email and notifications: Resend (email), Twilio (text messages), and Expo, Google Firebase Cloud Messaging, and Apple Push Notification service (push notifications). Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. See our Messaging Policy.
  • Maps and places: Mapbox (maps, place search, and street names). Mapbox receives the map area being shown and the places or points we look up, only to provide these services to us. In the current version of the app, Mapbox’s own data collection from the map (its “telemetry”) is turned off, so the map does not send Mapbox your location for Mapbox’s own purposes.
  • Barcode scanning: the scanner uses Google’s ML Kit, which reads the barcode on your phone. It may send Google basic performance and usage data, not the camera image.
  • AI features: OpenAI, Anthropic, Google (Gemini), Groq, and xAI receive the content needed for the feature you use. That means the photo or text you submit, the answers you give the recipe wizard, or for voice commands the first names described above. We don’t send your email address or your location. We use their business APIs, which process this content to return a result to us.
  • Weather: the U.S. National Weather Service receives a location to look up active alerts. It is usually rounded to about a kilometer. When that rounded point can’t be matched to a forecast area, a more precise point (within about ten meters) is sent instead. It is sent without a name or any other detail about you.
  • Content lookups: The Movie Database (TMDB) for movie and TV searches, and Open Food Facts for grocery product details. When you save a bookmark, our server visits that web page to show its title and picture.
  • Website statistics: Umami, which we run on our own servers. It counts visits to this website without cookies and without identifying you.
• For legal reasons: to comply with law or legal process, to protect the rights, property, or safety of our users, the public, or us, and to investigate fraud or abuse.
• If the business changes hands: in a merger, acquisition, or sale of assets, information may transfer to the new owner under this policy’s protections.
• With your consent in any other case.

We may use or share information that has been aggregated or de-identified so it cannot reasonably identify you or your family, for example total usage statistics. When you use the recipe wizard, the meals it produces and the answers you gave (such as preferred ingredients and allergies to avoid) are kept without your name or family to grow our shared recipe library.

Advertising: the free version of the Service may show advertising. We do not currently use your personal information to show you targeted advertising, and we never use children’s information or location for advertising. Some links, for example to order groceries from a retailer, may earn us a commission. When you follow one, the retailer’s own privacy policy applies, and we record that the link was used (the screen and the retailer, not what you buy). If we ever use personal information for targeted advertising, we will update this policy first and offer any opt-out the law requires.

4. Google User Data

myFamilySpace’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google Calendar data only to show and sync your calendars in the app. We do not use it for advertising, do not sell it, and do not let people read it except with your permission, for security, or where the law requires.

5. Location Data

Location sharing needs two switches: your own GPS setting and your family’s (set by a family admin). Until both are on, the app does not collect your location. You can turn your GPS sharing off at any time in the app or in your phone’s settings. Location is shared only with members of your family, and it is not used to advertise to you. A child under 13 shares location only if a parent turns the child’s GPS on (see section 6).

6. Children’s Privacy (under 13)

This section is our notice to parents under the Children’s Online Privacy Protection Act (COPPA). It applies to every child under 13 in the Service.

Who can use myFamilySpace

• Adults 18 and older can create an account.
• Teens 13 to 17 can use the Service with a parent’s or guardian’s permission.
• Children under 13 can use it only when a parent adds them through the app. When someone signs up on their own, we ask whether they are 13 or older. If they are under 13, we tell them to ask a parent to add them, and we save nothing.

How a child joins

A parent adds a child in one of two ways: Kids mode, where the child’s phone or tablet joins with a one-time code and no email or password, or an account the parent sets up for the child. Before the child can join, the parent confirms they are a parent and agrees to our children’s notice. We save that agreement with its date and the notice’s version.

How a parent confirms they’re a parent

The parent does this once, in one of two ways:

• A card check: a one-time $0.50 charge, made on our web app through Stripe. It is not refunded; it is added to the family as AI credit. If the parent already pays for the family’s Premium, that payment counts as the card check. Card numbers are never typed into the phone app.
• Email only: the parent confirms from an email we send. With email only, the child stays inside the family: no Spaces and no one outside the family, until the parent does the card check.

We never ask for an ID or a selfie.

What we collect from or about a child

• Profile: the name and birthday the parent enters, and a profile photo if the parent approves one.
• What the child adds: messages, posts, comments, reactions, photos and videos; chores and chore photo proof; allowance and wallet history; and the events, lists and polls they take part in.
• What a parent adds about the child: for example, medicine reminders and a log of doses given.
• Calls: who called whom, when, and for how long. Calls are never recorded.
• Location, only if a parent turns the child’s GPS on: current location and arrivals and departures at the family’s places. A child’s drives are not kept, and no GPS troubleshooting logs are made for children.
• Device information: device type, operating system, app version, a random installation identifier, a push-notification token, and IP address.
• Support and bug reports the child sends us, with any screenshot attached.

We don’t make a child give more information than they need to take part. We do not collect a child’s email address in Kids mode, and children can’t add a phone number, make themselves findable by other families, or show their birthday in Spaces.

How we use a child’s information

Only to run the Service for the child’s family: to show the family’s calendar, chores, lists, messages and photos, to deliver notifications, to keep accounts safe, and to fix problems. We use identifiers that stay the same over time (such as the installation identifier, the push token, and the account ID) only to support these internal operations. We never use a child’s information for advertising or to build a profile of the child.

Who can see a child’s information

• The child’s family sees what the child shares there. If the child’s GPS is on, the parent picks who sees the child on the map: the whole family (the default) or only parents.
• Other families in a Space see only what a parent allows. They see the child’s first name, and the child’s photo only if the parent turns it on for that Space (otherwise they see initials). They never see the child’s last name, birthday, or location. A child’s post reaches a Space only after a parent approves it.
• People outside the family can chat with or call a child only after a parent approves that person. Chat and calls are approved separately.
• Service providers listed in section 3 that run the Service for us, such as hosting and storage, push notifications, email, maps, calling, and the AI features a child uses (for example, reading a photo of a schedule). They may use it only to provide their service to us.
• For legal reasons, as described in section 3.

We do not sell children’s personal information. A parent can agree to us collecting a child’s information and still refuse to let it be shared outside the family: choose email only when confirming, or don’t approve any Space posts or outside contacts.

What a parent controls

Open the child’s profile and tap Parent controls (or Family settings → Kids under 13). Only the child’s parents can change these:

• Approve the child’s posts to Spaces, and every new profile photo.
• Approve people outside the family, with separate switches for chat and calls.
• Turn the child’s GPS on or off. Turning it on is confirmed from an email we send you; turning it off works right away. Choose who sees the child on the map.
• Choose, for each Space, whether other families see the child’s photo.
• Clear the child’s location history at any time.
• Download a copy of everything we keep about the child.
• Delete the child’s posts, or the child’s whole account and everything in it. This is confirmed by email first and can’t be undone.

A parent’s rights

A parent can review the personal information we have about their child, have it deleted, and refuse to let us collect or use any more of it. Use Parent controls in the app as described above, or contact us at support@myfamilyspace.app or (214) 687-7352. To stop all further collection, delete the child’s account; we then stop collecting the child’s information. We will check that a request comes from the child’s parent before we act on it.

How long we keep a child’s information

• Location history (arrivals and departures): 30 days. Drives: not kept.
• GPS troubleshooting logs: none are made for children.
• Notifications: 90 days.
• Kids-mode link codes: 2 days after they are made.
• Profile, posts, photos, messages, chores and lists: until they are deleted, or until the child’s account is deleted.
• When a child’s account is deleted, the information is removed from the app right away and from our backups within 30 days.

Contact for children’s privacy

myFamilySpace LLC
6150 Eldorado Pkwy, Ste 190 #2045, McKinney, TX 75070
Phone: (214) 687-7352
Email: support@myfamilyspace.app

7. How Long We Keep Information

• Posts, photos, messages, chores, lists and events: until you delete them, or delete your account.
• Location history and driving trips: 30 days. Arrivals, departures, and drives older than that are deleted automatically, and a drive is deleted whole, with its route. We keep each person’s latest arrival or departure at each saved place, so the app knows where someone is now. Your current location is kept while you share it.
• Notifications: 90 days, then deleted automatically.
• GPS troubleshooting logs (only while the GPS beta is on): 5 days.
• Deleted items: deleted events wait 180 days in the trash, and deleted documents 90 days, then they are gone for good.
• Kids-mode link codes: 2 days after they are made.
• When you delete your account: your information is removed from the app right away and from our backups within 30 days. Your posts, comments, messages, private lists, private documents and contacts, location history and drives are deleted. If your family still has another adult, it keeps the shared things you made for it, such as places, calendar entries, chores, shared lists, album photos and family documents.
• Billing records: the payment ledger, billing activity, and billing-screen device records are kept for up to seven years, even after you delete your account. The law requires us to keep transaction records for tax and accounting, and they may be needed to answer a chargeback or dispute. They cannot be edited.
• Usage and diagnostic data, bug reports and support conversations: kept while we need them to run and improve the Service and to answer you, and no longer. You can ask us to delete them.

Children’s information follows the schedule in section 6.

8. Your Choices and Rights

• Access, correction, and export: most of your information can be viewed and edited in the app. To get a copy of your information, write to support@myfamilyspace.app. A parent can download a copy of a child’s information in Parent controls.
• Deletion: delete your account in the app (Profile) or on our account deletion page. A parent deletes a child’s account in Parent controls.
• Location, contacts, microphone, and notifications: turn these off at any time in the app or in your phone’s settings.
• Text messages: reply STOP to any text from us, or remove your phone number in the app. Opting out of texts doesn’t affect your account.
• Being found by other families: “Let other families find me” is off unless you turn it on.
• Premium: cancel any time on the web app under Family → Premium.

Depending on where you live, including California, Texas, and other U.S. states with privacy laws, you may have the right to know what personal information we hold about you, to correct it, to delete it, to get a copy of it, and to opt out of its sale, of targeted advertising, and of certain profiling. We do not sell personal information, and we do not currently use it for targeted advertising (see “Advertising” in section 3). To make a request, email support@myfamilyspace.app from the address on your account. We will verify your identity before acting and respond within 45 days. An authorized agent may also make a request for you. If we decline your request, you may appeal by replying with “Appeal” in the subject line, and we will answer within 60 days. If you are still not satisfied, you may contact your state attorney general. We will not treat you differently for exercising these rights.

We do not track you across other companies’ apps or websites. Because we do not sell personal information and do not currently use it for targeted advertising, browser “Do Not Track” and Global Privacy Control signals do not change how the Service works today. If we ever use personal information for targeted advertising, we will treat a Global Privacy Control signal as a request to opt out of it.

9. Security

We protect information with encrypted connections (TLS) and encryption at rest. Every database request is checked against access rules, so people see only their own family’s data. Staff access is limited. Card data is handled by Stripe, a PCI DSS–certified payment processor, and first payments are verified with the card’s bank using 3-D Secure. No method of storing or sending information is completely secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you as the law requires.

10. Where Information Is Processed

We are based in the United States, and the Service’s data is stored and processed mainly in the United States. Our support inbox and our website statistics run on servers in the European Union. Some of our service providers may process information in other countries, under safeguards required by law. If you use the Service from outside the United States, you understand that your information will be handled in the United States.

11. Changes to This Policy

We may update this Privacy Policy as the Service changes. The date at the top shows the latest version. If a change is significant, we will tell you in the app or by email before it takes effect. If a change affects how we collect, use or share a child’s information, we will tell the child’s parent and, where the law requires, ask for their consent again before it applies to that child.

12. Contact Us

Questions or requests about your privacy:

myFamilySpace LLC
6150 Eldorado Pkwy, Ste 190 #2045, McKinney, TX 75070
United States
Phone: (214) 687-7352
Email: support@myfamilyspace.app